Billing

Corasen Communications wishes to provide the most flexible billing options to our customers. These billing policies outline our standard policies for various services. If you feel you have a unique situation, please contact us.

For other billing related information, please see our Service Level Agreement and our Terms and Conditions.

Hosting & Domain Services

Payment Methods

• Visa
• Mastercard
• Paypal
• Cheques may be accepted in some circumstances, but is not offered by default when signing up for a new account.

Terms

Our standard terms for hosting is net 15 days

Outstanding Balance

• If a customer is on credit card billing, they will be billed the next day if their balance is negative.
• Loyal customers may be granted a higher credit limit to group smaller charges into less frequent larger payments.
• Customers paying by cheque have 15 days to pay, otherwise they will risk their account being suspended.

Expired Credit Cards

Customers are reminded to make sure their billing information is kept up to date. If their credit card expires, they will be given 15 days to provide updated credit card information before their account is suspended.

Consulting Services

Consulting services include web development, design, application development, promotion plans and other services.

Payment Methods

• Visa
• Mastercard
• Paypal (if the customer has a hosting account)
• Cheque

Terms

Our standard terms for consulting is net 30 days

Outstanding Balance

• Hosting customers on our automated billing system will be billed the same as their hosting accounts (see above)
• Non-hosting customers will be given 30 days to pay, afterwhich interest will be applied.

Interest

Our standard interest rate for outstanding accounts is 25% per annum.