Terms and Conditions & Acceptable Use

The following statement of Terms and Conditions governs both Corasen Communications Inc. (Corasen.com) and its customers. Please read it carefully. All customers of Corasen are deemed to have read, understood and agreed to the entire contents of the Corasen Terms and Conditions effective the date of signup. If you have any questions or concerns, or require clarification of any of the terms below, please do not hesitate to contact us.

This represents the complete agreement between Corasen and the Corasen Customer (Customer). Corasen and Customer agree that Corasen will provide certain Internet access services and that the Customer will pay for those services in accordance with the provisions of this agreement. This agreement supersedes any prior agreements, either written or oral, between Corasen and Customer with respect to Corasen accounts. Corasen may revise or modify this agreement (including terms, conditions, and/or prices) at any time without prior notice, and any such modification will become effective upon posting of any such revisions or modifications to Corasen's website or on the date stated in the agreement, if a date is so stated.

Definitions

• Customer: an individual or business that establishes an account with Corasen or purchases services such as domain registration.
• E-Mail or DNS account: hosting of services related to your domain name, but do not include hosting of your web site.
• Web Hosting: an account whereby Customer is provided with access to storage space for material that can be viewed on the World Wide Web.
• Technical Support: assistance provided by Corasen employees to facilitate Customer access to the Corasen network and through it to the Internet.

Services and Liability

• Neither Corasen nor its providers exercises any control whatsoever over the content of information passing through its network and/or equipment.
• Corasen makes no warranties of any kind, whether express or implied, for the service it is providing. Corasen also disclaims any warranty of merchantability or fitness for any particular purpose. Corasen will not be responsible for any loss or damage the customer or customer's equipment may sustain as a result of access to its network. This includes, but is not limited to: loss of data resulting from delays, non deliveries, mis-deliveries, failures of service or by strikes, labour disputes, Forces of Nature or any event of force or service interruptions.
• Corasen may be used only for lawful purposes. Transmission of any material in violation of any international, federal or provincial regulations is strictly prohibited. This includes, but is not limited to: copyrighted material, threatening or obscene material, or material protected by trade secret.
• Corasen may terminate any Customer's account without notice if, in the sole judgment of Corasen management, it is determined that the account is being used in a manner contrary to its intended use as defined by this agreement. Upon termination, the balance of any prepaid monies will be refunded within 30 days.

Pricing for Services

• Corasen reserves the right to modify its prices and/or services at any time. Corasen will provide notice of any changes to its customers by posting notice on the Corasen website. It is the responsibility of the Customer to remain abreast of such notices by browsing the appropriate section of the Corasen website regularly.
• Price changes will take effect and will be charged to the customer in the billing cycle immediately following the month in which the notice is posted.
• Accounts must be paid in advance and may be billed
  
  a) Monthly: Corasen must be authorised to automatically debit a bank account or credit card or be provided with post-dated cheques covering three months of service.
  
  b) Quarterly: payment is due within 15 days of the date of invoice.
  
  c) Bi-Annually: payment is due within 15 days of the date of invoice.
  
  d) Annually: payment is due within 15 days of the date of invoice.
• Accounts are in default if payment is not received within 30 days of the date of the invoice. If payment is returned to Corasen N.S.F., the customer is immediately in default and subject to an administration fee in the amount of $30.00, in addition to any charges the customer's bank may have levied.
• Accounts unpaid after 30 days from the date of the invoice may have their service suspended. Such interruption does not relieve the customer from paying the outstanding account charges. Only a written request to terminate service relieves the subscriber of the obligation to pay the monthly account charge.
  
  a) An act of default accelerates payments to be due immediately, as credit is no longer being extended. Corasen reserves the right to demand advance payment before setting up any account.
  
  b) Accounts in default are subject to a late payment charge of $30.00 and interest will be charged at the rate of 25% per annum on any outstanding balance.
  
  See billing policies for more information.

Canceling Your Account

• A Customer must provide Corasen with 30 days written (paper or email) notice of cancellation. Corasen cannot accept account cancellations over the telephone.
• Credit Card and Customers will make a final payment in the billing cycle immediately following Corasen's receipt of the cancellation notice, and service will continue until the end of the final month for which they are billed.
• Customers paying quarterly will not be billed again after receipt by Corasen of their cancellation notice, and service will continue until the end of the quarter for which the Customer has already paid. A customer will not be refunded any portion of a quarterly installment, including set up costs.

Misuse of Corasen Network

• Corasen reserves the right to cancel services in the event of violation of any of these terms and conditions or abuse or misuse of the service.
• Abuse and/or misuse of the service includes, but is not limited to: illegal activities over the Internet; inappropriate behaviour toward individuals on the system; posting of any material considered inappropriate by Corasen, and use of abusive language when conversing with Corasen. The determination of these conditions rests exclusively with Corasen.
• Confidentiality and Security - Please see our Privacy Statement for more information
  
  a) It is the Customer's responsibility to keep passwords confidential.
  
  b)Any information provided by a Customer to Corasen is considered confidential and treated accordingly.
  
  c)Corasen will disclose any information as necessary to satisfy any law, regulation or other governmental request. Corasen will not intentionally monitor or disclose any private electronic-mail message unless required by law. Corasen reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, or in violation of these Terms and Conditions.

See acceptable use policy for more details.

General

• These terms and conditions shall supersede all previous representations, understandings or agreements and shall prevail notwithstanding of any variance with terms and conditions of any order submitted.
• These terms and conditions are governed by the laws of Canada and British Columbia.
• If the stated Terms and Conditions of Service are in any way unacceptable, Customers are under no obligation to subscribe to the services provided by Corasen.

Web Site Standards

• The following is Corasen's outline for standards that we expect all of our clients to respect in dealing with information provided via our web hosting service:
• All web pages and or services must conform to broadcast standards currently enforced under Canadian law, meet or exceed local, provincial or national laws and respect copyright considerations.
• Corasen will not allow any material which is considered to be pornographic, exploitive of race, religion, sex, creed, disability, hairstyle, shoe size, or any other form of discrimination whether blatant or subtle to be distributed in or upon its servers.
• Furthermore, Corasen reserves the right to remove any such material from our servers at any time.